Billing & Tokens
Understand our pay-as-you-go model, token pricing, and billing system.
How it works
Pay-as-you-go
No subscriptions or monthly fees
1 GBP = 100 tokens
Simple conversion rate
1 invoice = 10 tokens
Fixed cost per invoice
Tokens never expire - use them whenever you need to create invoices. Drafting and previewing invoices is completely free.
Token Calculator
How to top up
You can top up any amount from £5.00 to £10,000.00.
VAT & Receipts
VAT calculation
VAT is calculated at checkout based on your business location and VAT registration status.
- • UK businesses: 20% VAT
- • EU businesses: Local VAT rate
- • EU B2B with valid VAT ID: Reverse charge applies (0% VAT)
Receipts & Records
All transactions are recorded in your token ledger. You can access:
- • Transaction history in your Dashboard
- • Detailed ledger with invoice numbers
- • Automatic receipt generation
Refunds
Unused tokens can be refunded within 14 days of purchase. Used tokens (for issued invoices) are non-refundable. All refunds are processed to the original payment method within 5-10 business days.
View Refund PolicyPayment Methods & Limits
Accepted Payment Methods
All payments are processed securely through Stripe. Card details are encrypted and never stored on our servers.
Transaction Limits
- • Minimum: £5.00 per transaction
- • Maximum: £10,000.00 per transaction
- • Daily limit: £25,000.00
- • Fraud protection: Automatic monitoring
If your payment is declined, please verify your card details and billing address. For assistance, contact our support team.